User privacy is important for Escala Vertical - Arquitectura e Construção Unipessoal, Lda., Hereinafter referred to as ESCALA VERTICAL.

ESCALA VERTICAL is committed to guaranteeing confidentiality and privacy in the collection and processing of data of its Customers and Users, complying with its obligations under the General Regulation on Data Protection, having developed for this purpose this Privacy Policy .

General scope:

ESCALA VERTICAL is responsible for this Privacy Policy. This covers this website, as well as other websites, microsites, forms and documents that mention the said policy.

Within the scope of this Privacy Policy, ESCALA VERTICAL defined as:

the Customer: any entity that purchases our products; and the User: any visitor to this website, as well as other sites and microsites that mention the said policy.

ESCALA VERTICAL reserves the right to update or modify its Privacy Policy at any time, namely, in order to adapt it to legislative changes. The user is therefore advised to visit this page regularly.


By using this website, you are giving your consent for the collection and use of the information.

ESCALA VERTICAL may at any time modify, add or delete any of its website's privacy policies (httpS:// by updating the content of this page.

Data collected:

ESCALA VERTICAL collects data from its Customers and Users, by submitting existing forms for this purpose, in digital and / or physical format.

ESCALA VERTICAL is the entity responsible for the collection and treatment of this data, deciding the categories of data collected, what is their treatment and the purposes that it will give to them.

All procedures carried out in an automated and non-automated way that allow the collection, organization, storage, modification and transfer of personal data will be considered as “treatment of personal data”.

Use of data:

The data collected by ESCALA VERTICAL is intended for the communication process with Customers and Users.

Data access:

ESCALA VERTICAL does not disclose to third parties any personal data of its Customers and Users, without their consent, except (1) when it comes to Group companies, or (2) when necessary for employees, employees, suppliers or ESCALA VERTICAL business partners may provide a product or service or perform a function on behalf of ESCALA VERTICAL, or (3) when required or permitted by law.

ESCALA VERTICAL will take reasonable precautions to ensure that its employees or collaborators with access to personal data receive training appropriate to its correct processing, respecting this policy and legal data protection obligations. In case of non-compliance, ESCALA VERTICAL will apply disciplinary sanctions to its employees and collaborators.

Whenever ESCALA VERTICAL discloses the user's personal data, it will safeguard compliance with the Personal Data Protection Law, namely through the provision of contractual provisions that ensure that the third party uses the data received only for the specified purposes, and in accordance with the purposes described in this policy, and that makes use of adequate security means, in order to protect the user's personal data against illegal or unauthorized treatments as well as against accidental loss, destruction or other harmful actions.

Data storage:

ESCALA VERTICAL stores the data of its customers and Users on its servers located in Portugal. These servers are protected and maintained in accordance with high security standards and in order to respect applicable privacy laws.

Data Storage Time:

The period of time of storage and conservation of the personal data of Customers and Users of the ESCALA VERTICAL varies according to the purpose. The personal data of the Users of our website and microsites will be kept until they remain active, being deleted with the purpose of this use.

Customer data and other specific data to be retained to comply with the legal obligations of ESCALA VERTICAL may extend for a maximum period of up to 10 years (in accordance with article 130 of the Corporate Income Tax Code), ending which they will be eliminated.

Data security:

ESCALA VERTICAL has taken the necessary technical and organizational measures to adequately protect your data from unauthorized access and processing.

ESCALA VERTICAL makes every reasonable effort to avoid unauthorized or illegal use of the user's personal data, as well as its loss, destruction or damage. However, ESCALA VERTICAL cannot provide an absolute guarantee regarding the User's data. Whenever there is a leak, loss or violation of personal data that is likely to imply a high risk to the rights and freedoms of its Customers and Users, ESCALA VERTICAL will:

Notify the supervisory authorities, within 72 hours of becoming aware of the event;

Communicate the situation in time to the data subject (s) affected.

ESCALA VERTICAL guarantees the security of the user's personal data through the following means: (1) use of encryption with a certificate in all website communications, (2) use of a password to access the website; and (3) limiting access to personal data (for example, access only to ESCALA VERTICAL employees or workers who need access to them for the purposes described above).

External Links:

ESCALA VERTICAL's website, microsites and social platforms may contain links to other websites and email addresses of companies not belonging to ESCALA VERTICAL.

This privacy policy does not apply to those websites and email addresses.

If the User accesses a link available on the ESCALA VERTICAL website, microsites and social platforms to another website and provides personal data on that website, the processing of the data will be subject to the privacy statement of that website.


ESCALA VERTICAL's website uses cookies in certain areas.

Cookies are files that store information on the user's hard drive or browser, allowing websites to recognize you and know that you have visited them before.

The user can configure his browser to refuse cookies, but in this case, the website or parts of it may not work correctly.

Cookies are used to monitor and analyze the use of the website, allowing ESCALA VERTICAL to better identify and serve the User.

User rights:

According to the Personal Data Protection Law, the user has the right to obtain information about his personal data. You have the right to know that personal data has been processed by ESCALA VERTICAL, and may also require it to correct, complement, block or delete the data in whole or in part if they prove to be incomplete, incorrect or irrelevant for processing purposes.

The update of data must be communicated by the user himself through the form created for the purpose or via email

If you wish, at any time, to stop being part of the ESCALA VERTICAL database, you can exercise this right by contacting us by email